Railway authorities have introduced a system where one can complain from a running train. The SMS about complaint will be acknowledged and attended. Give the train no, bogie no, precise nature of complaint - no water in bath room/ no lights/fan not working/security problem or whatever thru SMS. It is an effective tool. The Railway Number to which you can SMS is 8121281212 . Please pass on this message to your friends and it may help someone in need.
Source:sapost.blogspot
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